Ensuring the utmost user data privacy is our top priority, and we greatly value your information. All personal details of our registered users, including names, emails, and addresses, are treated with the highest level of security. We are fully committed to safeguarding this information and assure our customers that we will never share their data with any third party.
To adhere to the transparency requirements under the EU-wide General Data Protection Regulation (GDPR), we have made significant updates to our Privacy Policy. We embrace these changes and strive to comply with GDPR guidelines.
Information We Collect from Customers and Registered Users:
To provide a seamless and hassle-free experience, we intentionally collect minimal information from customers. This includes names and emails as personal details. Additionally, for security purposes, we collect temporary information such as browser data, site usage statistics, IP addresses, and general location data obtained from your browser. Billing and payment details are only collected when a purchase is made, and such information is securely submitted by you.
Purpose of Data Collection:
The collection of your personal information is necessary for identifying you as a user and granting future access to your account to download purchased products. Our goal is to ensure you have access to your assets, identify authorized users, and provide product updates and follow-ups.
Access to Data:
Rest assured that we do not share, rent, or sell any data to third parties. Only FixoLab has access to the information you submit. You have complete freedom to keep your personal details up-to-date through your account settings and can request the deletion of your data, including your account, by contacting us at fixolab19@gmail.com.
Data Retention:
As long as you maintain an account with us, we will retain your name and email address. However, if you choose to unsubscribe and delete your account, we will no longer have access to your data.
Data Processing:
When you make a purchase or register on our site, we collect basic information (name and email) through forms to identify you as a registered user. These data are securely stored on our server located in the US. We utilize this information to provide support, ensure future access to your purchased products, deliver product updates, gather feedback, and send marketing materials.
Policy for Children Under 13:
We do not permit anyone under the age of 13 to provide personal information on our websites or make any purchases.
Links to External Websites:
Our site contains numerous resourceful blog posts, including product reviews, tutorials, and related resources. Some of these may redirect you to third-party websites. Please note that once you click on a third-party link, you will leave our site, and we cannot control the activities of those external websites or their use of your personal information.
Usage of Cookies:
We use cookies, including third-party services like Google Analytics and Facebook Pixel, to analyze user behavior, gather demographic information about our user base, and obtain other statistics. If you prefer not to have cookies placed on your browser, you can disable them through your browser settings.
Data Protection:
We take data breach and protection very seriously. In the unfortunate event of any data breach, such as alteration, unauthorized access, or loss of data, we will promptly notify you via email.
Your Control Over Your Data:
You have full control over your personal details through your account settings. Should you wish to delete your data or request a copy of it, please reach out to us at fixolab19@gmail.com
Marketing Emails:
By registering on our site or subscribing to our newsletter, you become part of our community, and we may send you newsletters or emails containing product updates, the latest releases, or discounts that we believe may interest you. If you no longer wish to receive such notifications, you can easily opt out using the unsubscribe button in our emails or by contacting us at fixolab19@gmail.com. Your email will be promptly removed from our subscriber list.
Change of Privacy Policy:
This Privacy Policy update will be effective from 25th November 2024, and we will notify you immediately of any further changes via email.